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Our premise is to provide the best support, listen to our customers and meet their needs. We are first of all FLEXIBLE! It is inherent to our brand and spirit.
“We considered Open Source products and other commercial products as well. We concluded that TCO (Total Cost of Ownership) including the Pandora license was the best. In fact, we can control enhancement of the system due to the increase of monitoring items and the cost has decreased by 40% of the existing system cost.”
Sr. Yoshinori Nemotos
Group Manager. Shared Infrastructure Development & Operation Group
“One of the biggest challenges within companies that provide technology services is to deliver quality services by committing to high SLA percentages. This makes it necessary to have the optimal tools for this objective to be met, otherwise it can fall into multiple failures in the network, where the risk goes from increasing the times of solution of problems reported by our clients, to the complete loss of network management.”
Armando Hernandez
Head of Technological Manager of the Network Operations Center at MCM Telecom
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